Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services:

• Contact information including name, email address, and phone number
• Demographic information such as age, location, and financial situation
• Usage data including website interactions and consultation preferences
• Communication records from consultations and correspondence

How We Use Your Information

Your information is used for the following purposes:

• Providing financial planning consultations and analytical services
• Communicating about appointments, services, and important updates
• Improving our services based on usage patterns and feedback
• Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on:

Primary Legal Basis: We process your data on the basis of consent and legitimate business interests

Information Sharing

We may share your information in the following circumstances:

• With service providers who assist in delivering our services under strict confidentiality agreements
• When required by law or to comply with legal processes and regulatory requirements
• With your explicit consent for specific purposes you've approved

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Right to access and obtain a copy of your personal information
• Right to request correction of inaccurate or incomplete information
• Right to request deletion of your personal information in certain circumstances
• Right to receive your information in a portable format
• Right to object to certain types of data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information, please refer to our Cookie Policy

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any significant changes and post the updated policy on our website.

Contact Information

For questions about this privacy policy or to exercise your rights, contact us at info@zelorinqaveth.com or +61 2 3641 2034.